How it works
REQUEST TO WARRANTY
Every Steadyhand job produces 12 time-stamped documents — automatically, as the job moves forward. Here’s what goes into your records.
Why Steadyhand is different
THE RECORD THAT HOLDS
Every job builds a shared record — agreed before work starts, documented through each milestone, held permanently when the job is done. Both parties sign the same document. Both parties own the same record.
One version of the truth
The scope agreement is signed by both parties before work starts. Not a tradie's quote or a client's expectation — a single document that both signed, with inclusions, exclusions, assumptions and a milestone plan.
Milestones as shared checkpoints
Work doesn't proceed to the next stage until the client approves the current one. Each milestone approval is a moment of agreement — not a tradie's claim, but a record both parties created.
Communication is part of the record
The Dialogue Rating assesses how the job was handled across six dimensions — pricing transparency, risk communication, timeline clarity and more. It's assessed from scope to sign-off, not just from a review left afterwards.
A record that belongs to both
Every document — scope, milestones, variations, sign-off, documentation certificate — is held permanently and accessible to both parties. There's no version the tradie holds and a version the client holds. It's the same record.
Incentives run the same direction
Steadyhand earns only when work is completed and approved. The platform has no reason to push jobs through — only to document them well. Our interests are the same as yours: good work, properly finished.
Warranty as a shared outcome
The documentation certificate records what was built, under what terms, and by whom. It's the final document in a chain that started with a signed scope — and it holds because of everything that came before it.
Licence verification confirms a tradie is legally permitted to do the work — and that matters, it’s the floor. But a licence is a credentials check run once against a register. It says nothing about this job, on this house, at this time.
The harder-to-fake proof of good work is what the job itself produces: a scope agreement both parties signed before work started, milestone evidence, variation records, sign-off, a documentation certificate. Assembled during the job, not after it.
A licence proves eligibility. A complete contemporaneous record is the evidence.
WHAT PEOPLE SAY
From homeowners and trade businesses who have used Steadyhand
“The scope agreement meant there were no surprises. I knew exactly what was included and what would happen at each milestone. I felt in control for the first time hiring a tradie.”Emma T. · Homeowner, Subiaco
“Steadyhand developed sensitive ways of creating processes across worksites, office and client comms, but were also great at recognising and supporting my intuitions as an owner-operator. I recommend Steadyhand wholeheartedly.”C Creevey · Margaret River & Busselton Regutters
Common questions
FAIR QUESTIONS.
How is Steadyhand different from other platforms?
+What is the Steadyhand record fee?
+Do I have to use Steadyhand for payments?
+What if my tradie is not on Steadyhand?
+Which states does Steadyhand operate in?
+What happens if something goes wrong after sign-off?
+SCOPED. SIGNED. SECURED.
Scope, milestones, sign-off and warranty — all agreed in writing, all held permanently, all yours. That’s what Steadyhand is for.
STEADYHAND